What do I need to make an appointment?

To see any specialist doctor you require an up-to-date referral from your General Practitioner or another doctor. This is a requirement of the Federal Government so you can claim benefits from Medicare. Without a current referral Medicare will not reimburse you for any expenses from a Specialist visit.

If your referral is out of date, you can still see the specialist but may not be able to receive a reimbursement from Medicare. If you have never seen the specialist before or if you have a new problem or sometimes if you have not been seen for a year, the specialist will generally charge a “new consultation” which is a higher fee with a higher Medicare Rebate.


How much will it cost?

The cost for consultations and tests can vary depending on the complexity of the problem. When you make your appointment you will be informed of the fee to be paid for your consultation and any tests required. Dr Raymond Kwok charges a NO GAP FEE meaning privately insured patients undergoing endoscopy DO NOT incur any extra charges from him. However, there may be an excess charge by the insurance company, and so patients are encouraged to make enquiries about their policy with their insurer. Discounted consultation rates for pensioners and health care card holders are available when proof is provided.

Do I have to pay on the day of consultation?

Yes.  We ask that you pay the account in full on the day of consultation.

A receipt will be issued which you can take to Medicare.  Remember, the amount you receive back from Medicare varies.

For more information see Medicare Plus.


Do you accept credit cards?

Yes, we accept credit cards (except AMEX) and have EFTPOS facilities available.


What do I bring on the day of consultation?

Please bring your referral letter, any X-Rays, copies of blood tests and any other information about your health that may help.

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Phone 1800 987 871 Fax 02 8079 0606